The printer is not reachable from the Personal Printing client machine | - check connection via ping or open the web configuration of the printer via browser from the Personal Printing client machine
- check that all certificates are in the right place
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The app doesn't want to start on the printer or isn't loading properly. | - check for correct IP addresses on all sides
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Installation failed with "Service 'Personal Printing Client For HP Printer' (PPHpClient) failed to start. Verify that you have sufficient privileges to start system services."
![Personal Printing with HP or Xerox printers: Installation Error](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43436209801/original/7ml7Fv3kr2sXj4r3NXloPCzPb4DyBvgGvg.png?1694693389) | - check whether ASP.NET Core SDK 3.1.x is installed
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