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Troubleshooting of HP and Xerox printers


The printer is not reachable from the Personal Printing client machine
  • check connection via ping or open the web configuration of the printer via browser from the Personal Printing client machine
  • check that all certificates are in the right place
The app doesn't want to start on the printer or isn't loading properly.
  • check for correct IP addresses on all sides
Installation failed with "Service 'Personal Printing Client For HP Printer' (PPHpClient) failed to start. Verify that you have sufficient privileges to start system services."
Personal Printing with HP or Xerox printers: Installation Error
  • check whether ASP.NET Core SDK 3.1.x is installed

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