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Renewal of license subscription

Automatic renewal

Functionality

Manual renewal



Automatic renewal

Since 2020 our licenses are only available as a subscription which add importance to the maintenance of your ThinPrint licenses. If you don't add the latest subscription key to your ThinPrint License Server the ThinPrint software stops working until a valid subscription key is added to the license key or a new license key is added. Anyone who wants to better understand license key structure can read that here.

Since ThinPrint version 13, the subscription keys are automatically downloaded from lsus.thinprint.com and installed in the License Manager of the ThinPrint license server. 


Functionality

The ThinPrint License Update Service sends requests to the server component in the cloud (lsus.thinprint.com), retrieves the latest subscription key matching a valid registered and activated license key and adds it to this license key.


Manual renewal

If you do not (want to) use the automatic renewal described above, you can change the subscription mode to Enter manually in the Management Console under Global Settings→ Subscriptions:

Switching the ThinPrint license server from automatic to manual license renewal

From this point on, you will receive a renewal offer via our sales channel approximately 2 months before your licenses expire. In case you agreed to the renewal of your licenses you will receive a subscription key for every ThinPrint license key involved in the offer in our enterprise portal. That subscription key(s) you have to add to your License Manager at the ThinPrint License Server. Please follow the step-by-step manual below to do so:

Go to ep.thinprint.com and log in. Afterward, copy the subscription key(s).

  • Connect to your ThinPrint License Server now and open the ThinPrint License Manager.

ThinPrint License Manager in Windows Start menu

  • Go to Localhost and afterward right click on the license key to choose Add Subscription Key.

Adding ThinPrint Subscription Key

  • Paste the subscription key into the dialogue that pops up and agree with OK.
    The duration of your subscription should be extended now. You may need to refresh the view using the button F5 to see the difference.

duration of a ThinPrint subscription


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