Preconditions

Installing client software

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Preconditions

• Mac computer
  with Mac OS 10.13 (High Sierra), 10.14 (Mojave), 10.15 (Catalina), 11 (Big Sur), 12 (Monterey), 13.4 (Ventura) or 14.1 (Sonoma)
• ThinPrint Engine version 11 and later
  installed on the remote desktops (terminal servers or virtual desktops)
• Printing over RDP
  • on the Mac:
    Web version of Jump Desktop version 8.8.28 and later (no App Store version!)
• Printing over ICA
  • on the Mac:
    Citrix Workspace 19 and later
  • on the Windows virtual machine:
    Citrix XenApp (Citrix Virtual Apps) 7.15 LTRS and later

Make sure that the Citrix Receiver is installed. We recommend that the user opens a Citrix session before installing the ThinPrint Client. Alternatively, the user has to open a Citrix session after the ThinPrint Client installation and logout and login to the Mac.

You need administrator rights for all stages of installation and configuration.

Installing client software

• Copy the installer ThinPrint_Client_ICA.dmg, ThinPrint_Client_RDP.dmg or ThinPrint_Client_TCP.dmg into a local folder on the Mac.
• Double click on the .dmg file to unpack the archive.
• Double click on ThinPrint Client ICA.pkg, ThinPrint Client RDP.pkg or ThinPrint Client TCP.pkg.

• Confirm both the system information and the Welcome page with Continue.

• Accept the license agreement with Continue.

• Click Install.

• Select the drive on which the software is to be installed.

• Enter your Mac credentials.

• A message appears, to confirm that the installation was successful.
  The ThinPrint Client Mac will start automatically, when a user logs on to the Mac.