ThinPrint Engine • Getting Started
ThinPrint Engine Components
- High Availability and Load Balancing
- Printer Self Service
  - Using the Self Service
  - Windows Registry entries of ThinPrint Self Service
- ThinPrint Group Policies
- Connection Service aka Secure Tunnel
- ThinPrint Tracking
ThinPrint Clients
- ThinPrint Client Windows
- ThinPrint Client for VMware Horizon
- ThinPrint Client Mac
- ThinPrint Client Linux
- ThinPrint Client for HP Printers
ThinPrint Management Services
Personal Printing
- Personal Printing • Introduction
  - About Personal Printing
  - How it works
- Installing Personal Printing
- Configuring Personal Printing server
- Personal Printing Release Station
- User self registration & JobViewer
- Smartphone authentication
- Personal Printing clients on network printers
- Options and supplemental information
Licensing, Certificates and Diagnostics
- ThinPrint licensing
- License server
- License server's PowerShell module
- Enterprise Portal
- Creating and installing certificates
- Ports
  - TCP ports used by ThinPrint
- ThinPrint Diagnostic Utility
ThinPrint Hub
- Intended use and safety information
  - Intended use, conformities and Dual-Use Regulation
  - Safety information
- Quickstart with ThinPrint Hub
- Hub web console
- ThinPrint Hub Finder
- Updating the Hub
  - Downloading and installing a firmware update
  - Firmware versions
- Hub PowerShell module
- Hub cmdlets • Part 1
- Hub cmdlets • Part 2
- Hub cmdlets • Part 3
- Hub cmdlets • Part 4
- Managing certificates on the Hub
- Logging and reset
  - Hub logging
  - Factory reset
ThinPrint Hub Remote Management
- Cloud management
  - Managing Hubs in the cloud
  - Connecting printers to the cloud
- On-premises remote management (no support)
FAQs
Troubleshooting
- Printing issues
  - "Error While Opening Virtual Channel" When Printing
- Mapping issues
- Encryption and certificate issues
  - Troubleshooting – Encryption & Certificates
- Fonts and formatting issues
  - Solving font problems
  - Issues with Zebra and SATO Label Printer
- Management Services issues
  - Troubleshooting of Management Services
- ThinPrint Client issues
  - Troubleshooting of ThinPrint Client Mac
  - Troubleshooting of HP and Xerox printers
- ThinPrint Hub issues
  - ThinPrint Hub troubleshooting

Printing with the Personal Printer

How printing works

Preconditions

For Windows computers: The Personal Printer shared on the Personal Printing server has been connected to the session (Adding Personal Printers).
For Mac and Linux computers: One or more Personal Printers with native drivers have been connected to the session (Setting up Personal Printers for Mac and Linux machines).

How printing works

If users are printing from an application, they select the respective Personal Printer.

Personal Printing: printing from an application

printing from an application (example for Windows)

Users working on Windows workstations are presented with the ThinPrint Output Gateway printer driver interface, even when they are printing with the original driver. The printer settings (duplex/simplex, color/grayscale, print resolution, paper size, source, etc.) can be selected in the ThinPrint Output Gateway interface. If the print settings are not supported by the target printer, the print job will be sent nonetheless (in the form most compatible with the hardware).
ThinPrint Output Gateway can be displayed in 16 languages and is automatically matched to the display language of the workstation.
Then the Windows users go to any printer set up for Personal Printing and authenticate themselves there with their NFC card or their NFC token.
Mac and Linux users go to the printer that they have selected previously.

Then, depending on the Release Station settings one or all print jobs so far sent to Personal Printer (and saved on the Personal Printing server) will be printed on this printer, or will be printer for as long as the NFC card or the NFC token is present at the card reader. The user can get an overview of the saved jobs with the JobViewer.