Resetting the configuration to default values

Resetting the firmware version

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In case you can't reach a ThinPrint Hub, ezeep Hub or Personal Printing Release Station via its web console or Powershell, there are two ways to perform a factory reset using a USB stick.

1. Resetting the configuration to default values (recommended)
2. Resetting the firmware version

See also the Reboot and reset section.

Resetting the configuration to default values

If you want to keep the firmware version but to reset the configuration of a Hub – for example to reset the IP settings to DHCP – boot the Hub using an empty USB stick with only one file on it. Proceed as follows:

• Format a USB stick in FAT-32 format (Quick Format option disabled).

• Create a text file that contains only the word confreset. The cursor position must be immediately after the last letter.

• Give the file the name .factory_reset and copy it to the USB stick.

• Plug the USB stick into the powerless Hub, and then connect the Hub to the power supply.
• Hardware version 1.0 (2015): After approximately ten seconds, the red and the green LEDs will flash simultaneously for a few seconds.
• Hardware Version 2.0 (2018): After approximately ten seconds, the red LED is lit continuously, while the green  LED flashes rapidly for approx. 10 seconds.
• Remove the USB stick.
• Use the Finder to determine the address of the Hub and then reconfigure the Hub.

Resetting the firmware version

• Proceed as for resetting the configuration (see above). Note the following differences:
  • The .factory_reset file contains the word execute.

• Hardware version 1.0 (2015): After approximately ten seconds, the red and the green LEDs will flash for a few minutes in rapid alternation. The firmware will be reset to version 1.0.51, which takes a number of minutes.
  Do not interrupt this (copy) process!
• Hardware version 2.0 (2018): After approximately ten seconds, the red LED is lit continuously, while the green  LED flashes twice in quick succession for a few minutes with a short pause in between (letter i of the Morse alphabet). The firmware will be reset to version 1.4.21, which takes a number of minutes.
  Do not interrupt this (copy) process!
• Remove the USB stick.
• Use the Finder to determine the address of the Hub and update to the desired firmware version before reconfiguring it. To do this, we recommend that you first update to version 1.10.34. From this version you can then update to the current version. With hardware version 1.0 you even need an additional step: First an update to version 1.2.25, then to version 1.10.34 and finally to the current version.

Update example using Powershell (for hardware version 1.0):

# Determining the current firmware version (without Get-TPHubVersions) [System.Net.ServicePointManager]::ServerCertificateValidationCallback = {$true} (New-Object System.Net.WebClient).downloadstring("https://192.168.178.36/api/version/getconfig") | ConvertFrom-Json 

# Update from version 1.0.51 to 1.2.25 
Update-TPHubFirmware -Path "C:\install\ThinPrint\firmware-update-1.0.51-1.2.25.tgz" 

# Update from version 1.2.25 to 1.10.34 
Get-TPHubAuthentication -PlainPassword print4life 
Update-TPHubFirmware -Path "C:\install\ThinPrint\firmware-update-1.2.25-1.10.34.tgz" 

# Update from Version 1.10.34 to the current version 
Get-TPHubAuthentication -PlainPassword print4life 
Update-TPHubFirmware -Path "C:\install\ThinPrint\firmware-update-1.2.25-1.16.98.tgz" 

# Determining the current firmware version 
Get-TPHubAuthentication -PlainPassword print4life 
Get-TPHubVersions