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Installing License Server

Installation procedure

Entering a license key

Installation procedure

The following describes the installation using the installation wizard. Unattended installation is also possible (see Unattended installation).

  • Log on as a domain user with local administrator permissions.
  • Start the installation program, e. g. Setup_ThinPrint_13_Complete_x64.exe or ThinPrintLicenseServer_x64.exe.
  • If you use the bundle installer, e. g. Setup_ThinPrint_13_Complete_x64.exe, then select Install ThinPrint License Server.

Installing ThinPrint License Server: installer file

  • Select Install ThinPrint License Server if you use the bundle installer Set­up_ThinPrint_13_Complete_x64.exe.
  • You will be informed which components will be installed, here: the Readiness Check component. Click on Install.

Installing ThinPrint License Server: components will be installed

  • ThinPrint License Server readiness check opens. It may run for several minutes.
  • Readiness Check will show you if all installation requirements have been met (green check marks).
    A yellow dot indicates that recommended requirements have not been met: continuing with the installation is possible, but with the restrictions detailed on the right (see Details).
    Click Install.

Installing ThinPrint License Server: Readiness Check

  • A red cross indicates an error. Click on Details and in the text box on the right you will see a description of the error and how you can fix it. Installation cannot continue until this is recti­fied.
    Proceed only when you have all green check marks on the left. It may be nec­essary to Cancel the installation, rectify a problem and then start the installation again.
    Click Proceed.

Installing ThinPrint License Server: Readiness Check completed

  • InstallShield Wizard opens. Click Next.
  • Accept the license agreement and click Next.
  • Confirm the installation folder or select a different one. Click Next.

Installing ThinPrint License Server: installation folder

  • In the next window, click Install.
  • If the installation fails against all expectations, click Finish, restart Windows and run the License Server installer again.

Installing ThinPrint License Server: finishing the installation

  • At the end of the installation routine, the license key to be installed is requested.
    Here you can have a 30-day key installed automatically (which cannot be activated or extended). On this, click Evaluation mode.
    Or you can manually enter a key that you have already received from your reseller or from ThinPrint or Cortado. On this, click Enter license key(s).

Installing ThinPrint License Server: selection a licensing type

Entering a license key

  • If you selected Enter license Key(s) the window shown in the following screenshot will appear. Copy your license key(s) into the white field, as shown on the left in the next screenshot and click Enter License(s).

Installing ThinPrint License Server: Entering a license key

  • This causes one of the exclamation marks in a red circle to change to a check­mark in a green circle (above right in screenshot above).
    Complete the installation by clicking OK.
  • In the Start Menu, open ThinPrint License and User Configuration.

ThinPrint License Server in Windows Start menu

  • Sign in with the same account that you used for the installation. Alternatively you can use the following link on another computer:


Installing ThinPrint License Server: opening the dashboard

The dashboard will open, where you can see at a glance, how many free licenses are available, which types of licenses you have and the closest expiry dates of your licenses or subscriptions. 

Installing ThinPrint License Server: dashboard

If the license server is unavailable at any time, you will still benefit from a grace period of two weeks, during which all users are able to print. 

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