Before you print, enable print preview in the (Output Gateway) printer properties in the View session. This allows you to check if the print job reaches the Windows workstation. Try to print directly from the preview window. If this also fails, check the printer properties, or replace/update the printer driver on the workstation.
-
ThinPrint Engine • Getting Started
- ThinPrint • Overview
-
ThinPrint Engine on print servers
- Print server scenarios
- Technical print server requirements
- ThinPrint installation, configuration and update (on print servers)
- ThinPrint Ports on print servers
- ThinPrint Output Gateway on print servers
- V-Layer
- Encryption of print data when using a print server
- AutoConnect: Printer mapping with print servers
- Virtual Channel Gateway
- Windows Registry entries of ThinPrint Engine on print servers
-
ThinPrint Engine on remote desktops
- Remote desktop scenarios
- Technical remote desktop requirements
- Installing ThinPrint Engine on remote desktops
- Example configuration
- Global remote desktop settings
- ThinPrint Ports on remote desktops
- Creating printers and templates
- ThinPrint Output Gateway on remote desktops
- Encrypting of print data from remote desktops
- AutoConnect: Printer mapping without print servers
- Windows Registry entries of ThinPrint Engine on remote desktops
- Quick start
- Practice
-
ThinPrint Engine Components
- High Availability and Load Balancing
- Printer Self Service
- ThinPrint Group Policies
-
Connection Service aka Secure Tunnel
- Connection Service scenarios
- Licensing of Connection Service
- Technical restrictions for the Connection Service
- Installing the Connection Service
- Sample configuration • Connection Service
- Setting up high availability for Connection Service
- Updating the Connection Service
- Uninstalling the Connection Service
- Relevant Registry keys of Connection Service
- ThinPrint Tracking
-
ThinPrint Clients
- ThinPrint Client Windows
- ThinPrint Client for VMware Horizon
- ThinPrint Client Mac
- ThinPrint Client Linux
- ThinPrint Client for HP Printers
-
ThinPrint Management Services
- Management Services • Overview
-
Management Services • Installation
- Management Services scenario
- Installing License Server for Management Services
- Installing Management Services
- Enabling strong cryptography for Tpms
- How to create a first printer with Tpms?
- Installing ThinPrint Client on local print servers or workstations (optional)
- Installing ThinPrint Engine on central print servers (optional)
- Installing ThinPrint Engine on remote desktops or workstations (optional)
- Installing AutoConnect GPO on an Active Directory member server (optional)
- Installing Connection Service in the DMZ (optional)
-
Management Services • Practice
- Three-step architecture of Tpms
- Initiating Tpms.Powershell
- Creating a printer on a Standard TCP/IP Port
- Creating a printer on an LPR Port
- Creating multiple Output Gateway printers on a single ThinPrint Port
- Creating a number of ThinPrint Ports
- Creating a V-Layer on a Standard TCP/IP Port
- Creating a V-Layer on a ThinPrint Port
- Creating a V-Layer in which both printer objects are shared
- Creating a native printer on an LPD type ThinPrint Port
- Updating printers, ports and drivers
- Migrating a Windows Server 2003 print server
- Creating an import file for AutoConnect’s Map Additional Printers table
-
Management Services • Cmdlets • Part 1
- Management Services cmdlets • Overview
- Set-TpmsServiceUrl
- Get-TpmsServiceUrl
- New-TpmsObjSetupAgent
- Start-TpmsSetupByAgent
- Set-TpmsLogLevel
- Set-TpmsDriverRepositoryOptions
- Get-TpmsDriverRepositoryOptions
- Import-TpmsDriverArchive
- Find-TpmsDriverArchive
- Remove-TpmsDriverArchive
- New-TpmsObjDriver
- New-TpmsObjTpPortTcp
- New-TpmsObjTpPortLpr
- New-TpmsObjTpPortCon
- New-TpmsObjTpPortVcg
- New-TpmsObjTpPortVcp
- New-TpmsObjTcpIpPortLpr
- New-TpmsObjTcpIpPortRaw
- Add-TpmsSnmpInfo
- New-TpmsObjPrinter
- New-TpmsObjPrinterTpog
- Add-TpmsSharingInfo
- Add-TpmsClientInfo
- New-TpmsObjTpClient
- New-TpmsObjQueryAgent
- Start-TpmsQueryByAgent
- New-TpmsObjVLayerPair
- New-TpmsObjApplyAgent
- Start-TpmsApplyByAgent
-
Management Services • Cmdlets • Part 2
- Format-TpmsDispatch
- Set-TpmsCachingBehaviour
- ConvertTo-TpmsMigrationScript
- Set-TpmsServiceUri
- Get-TpmsSetupServer
- Start-TpmsSetupServerList
- Set-TpmsRelayLogLevel
- Get-TpmsTpPortTcp
- Get-TpmsTpPortLpd
- Get-TpmsTpPortCon
- Get-TpmsTpPortVcg
- Get-TpmsTpPortVcp
- Get-TpmsTcpIpLprPort
- Get-TpmsTcpIpRawPort
- Get-TpmsPrinter
- Get-TpmsTpogPrinter
- Get-TpmsClientAddress
- Get-TpmsQueryServer
- Start-TpmsQueryServerList
- Get-TpmsVLayerConnection
- Get-TpmsApplyServer
- Start-TpmsApplyServerList
- Management Services • ScriptRunner
- Management Services • Appendix
-
Personal Printing
- Personal Printing • Introduction
- Installing Personal Printing
- Configuring Personal Printing server
- Personal Printing Release Station
- User self registration & JobViewer
- Smartphone authentication
- Personal Printing clients on network printers
-
Options and supplemental information
- Licensing of Personal Printing
- Adding Personal Printers
- Font management
- Changing the language of the print dialogue
- Storing print jobs encrypted
- Encrypting user data during transmission
- Editing instructions for self-registration
- Setting up users manually
- Print job tracking
- Unattended installation of Personal Printing
- Updating Personal Printing
- Uninstalling Personal Printing
-
Licensing, Certificates and Diagnostics
- ThinPrint licensing
-
License server
- Technical requirements License Server
- Installing License Server
- Accessing user configuration
- Assigning a license to a user
- Editing user accounts and releasing ThinPrint licenses
- License key overview
- Entering license keys
- Activating license keys
- Further installation options
- Creating ThinPrint license reports
- License server's PowerShell module
- Enterprise Portal
-
Creating and installing certificates
- Creating certificates for printing
- Setting up a certification server
- Preparing the server’s web interface for https
- Creating and installing certificates for ThinPrint
- Configuring ThinPrint Client Windows for encryption
- Installing server and root certificates on central print servers
- Configuring ThinPrint Engine for encryption
- Ports
- ThinPrint Diagnostic Utility
-
ThinPrint Hub
- Intended use and safety information
- Quickstart with ThinPrint Hub
- Hub web console
- ThinPrint Hub Finder
- Updating the Hub
- Hub PowerShell module
-
Hub cmdlets • Part 1
- Find-TPHubDevices
- Set-TPHubTemporaryNetworkConfig
- Set-TPHubUri
- Get-TPHubUri
- Set-TPHubProxy
- Get-TPHubProxy
- Set-TPHubServerCertificateValidation
- Get-TPHubServerCertificateValidation
- Get-TPHubAuthentication
- Clear-TPHubAuthentication
- Get-TPHubPrinter
- Add-TPHubPrinter
- Set-TPHubPrinter
- Get-TPHubAvailableUSB
- Remove-TPHubPrinter
- Remove-TPHubAllPrinter
- Get-TPHubDefaultPrinter
- Set-TPHubDefaultPrinter
- Set-TPHubFindPrintersSettings
- Get-TPHubFindPrintersSettings
- Get-TPHubFindPrinters
- Set-TPHubDiscoveredPrinter
- Get-TPHubDiscoveredPrinter
- Add-TPHubDiscoveredPrinterBlacklist
- Remove-TPHubDiscoveredPrinterBlacklist
-
Hub cmdlets • Part 2
- Get-TPHubNetworkDesc
- Set-TPHubNetworkDesc
- Get-TPHubNetworkIPV4
- Set-TPHubNetworkIPV4
- Get-TPHubNetworkIPV6
- Get-TPHubNetworkIEEE802.1X
- Set-TPHubNetworkIEEE802.1X
- Get-TPHubThinPrintConfig
- Set-TPHubThinPrintConfig
- Get-TPHubThinPrintConSvcConfig
- Set-TPHubThinPrintConSvcConfig
- Get-TPHubThinPrintConSvcConfigTest
- Add-TPHubCertificate
- Unlock-TPHubCertificate
- Get-TPHubUnconfirmedCertificate
- Remove-TPHubUnconfirmedCertificate
- Remove-TPHubCertificate
- Get-TPHubCertificate
- Get-TPHubSslConfig
- Set-TPHubSslConfig
- Get-TPHubLanguage
- Set-TPHubLanguage
- Set-TPHubPassword
- Get-TPHubIsHidden
- Set-TPHubIsHidden
-
Hub cmdlets • Part 3
- Start-TPHubReboot
- Start-TPHubFactoryReset
- Export-TPHubBackup
- Import-TPHubBackup
- Get-TPHubTaskResult
- Update-TPHubFirmware
- Get-TPHubTime
- Set-TPHubTime
- Get-TPHubTimeServer
- Set-TPHubTimeServer
- Export-TPHubLogFile
- Get-TPHubLogVerbosity
- Set-TPHubLogVerbosity
- Clear-TPHubLogFile
- Get-TPHubRemoteSyslogAddress
- Set-TPHubRemoteSyslogAddress
- Get-TPHubRequestTimeout
- Set-TPHubRequestTimeout
- Get-TPHubPPConfiguration
- Set-TPHubPPConfiguration
- Get-TPHubPPServerCheck
- Get-TPHubPPReader
- Set-TPHubPPReader
- Get-TPHubPPLastId
-
Hub cmdlets • Part 4
- Get-TPHubPullPrintingConfiguration
- Set-TPHubPullPrintingConfiguration
- Get-TPHubStrato alias Get-TPHubStratodesk
- Set-TPHubStrato
- Get-TPHubStratoTestConnection alias Get-TPHubStratodeskTestConnection
- Get-TPHubStratoSyncNow alias Get-TPHubStratodeskSyncNow
- Get-TPHubEzeepCloudManagement
- Set-TPHubEzeepCloudManagement
- Connect-TPHubEzeep alias Connect-Ezeep
- Get-TPHubEzeep
- Add-TPHubClaimEzpHub
- Disconnect-TPHubEzeep alias Disconnect-Ezeep
- Get-TPHubVersions
- Get-TPHubSnmpGlobal
- Set-TPHubSnmpGlobal
- Get-TPHubSnmpAgentV1
- Set-TPHubSnmpAgentV1
- Get-TPHubSnmpAgentV3
- Set-TPHubSnmpAgentV3
- Get-TPHubSnmpProxy
- Set-TPHubSnmpProxy
- Get-TPHubPrinterSnmp
- Set-TPHubPrinterSnmp
- Managing certificates on the Hub
- Logging and reset
-
ThinPrint Hub Remote Management
- Cloud management
- On-premises remote management (no support)
-
FAQs
-
FAQs: ThinPrint Group Policies
- What to do in case of trouble with the AutoConnect database?
- How can the AutoConnect database be displayed?
- How are the AutoConnect tables updated?
- What happens to the old registry values of the AutoConnect tables?
- Why can the AutoConnect table GPOs not be edited?
- Installing ThinPrint group policies on a domain controller with a central store
-
FAQs: ThinPrint License Server
- Can I automatically release the licenses of users who are no longer printing?
- How can I see which users have not printed for a long time?
- Can I see which users have consumed a license?
- Can users be removed automatically when they are removed from the Active Directory?
- Can I release licenses by reinstalling the software?
- Can I release licenses at night or weekly?
- Can I deny someone printing?
- Can I release licenses by disabling users?
- Can I release licenses by removing users?
- A user has been removed. Will he be reactivated with automatic activation when he prints again?
- Are the 28 days counted from the time the user is activated or from the first time printing?
- What are the options for releasing licenses?
- When does a user use a second license?
- With automatic activation, at which time a license will be consumed?
- How users will be activated?
- Where can I find the cancellation code of a license key that has been destroyed?
- Can I set up multiple license servers?
- Can I activate the same license key more than once?
- How do I activate my license key(s)?
- Does my license server have to be a member of a domain?
- Which TCP ports does the license server require?
- Can I be notified if the number of remaining licenses falls below a threshold?
-
FAQs: VMware Horizon and ThinPrint (up to Horizon version 7)
- What can I do if the output and the original are different from each other?
- Why was my print job not delivered?
- What can be done if the local default printer is not the default printer of the View session?
- What can I do if my printer can’t be created?
- Why does it take longer to set up printers with Location-Based Printing?
- How do I enter an IP range when configuring Location-Based Printing?
- How can I create a static printer on the client?
- Which printer properties are transferred when mapping local printers?
- How can local printer mapping be disabled?
- What is the difference between local print mapping and Location-Based Printing?
- How can I check the GPO for Location-Based Printing on a virtual machine?
- Are client printers also mapped when Location-Based Printing is enabled?
- Where can I find the documentation or get support for VMware products?
- FAQs: ThinPrint Hub
-
FAQs: ThinPrint Group Policies
-
Troubleshooting
- Printing issues
- Mapping issues
- Encryption and certificate issues
- Fonts and formatting issues
- Management Services issues
- ThinPrint Client issues
- ThinPrint Hub issues