ThinPrint Engine • Getting Started
ThinPrint Engine Components
- High Availability and Load Balancing
- Printer Self Service
  - Using the Self Service
  - Windows Registry entries of ThinPrint Self Service
- ThinPrint Group Policies
- Connection Service aka Secure Tunnel
- ThinPrint Tracking
ThinPrint Clients
- ThinPrint Client Windows
- ThinPrint Client for VMware Horizon
- ThinPrint Client Mac
- ThinPrint Client Linux
- ThinPrint Client for HP Printers
ThinPrint Management Services
Personal Printing
- Personal Printing • Introduction
  - About Personal Printing
  - How it works
- Installing Personal Printing
- Configuring Personal Printing server
- Personal Printing Release Station
- User self registration & JobViewer
- Smartphone authentication
- Personal Printing clients on network printers
- Options and supplemental information
Licensing, Certificates and Diagnostics
- ThinPrint licensing
- License server
- License server's PowerShell module
- Enterprise Portal
- Creating and installing certificates
- Ports
  - TCP ports used by ThinPrint
- ThinPrint Diagnostic Utility
ThinPrint Hub
- Intended use and safety information
  - Intended use, conformities and Dual-Use Regulation
  - Safety information
- Quickstart with ThinPrint Hub
- Hub web console
- ThinPrint Hub Finder
- Updating the Hub
  - Downloading and installing a firmware update
  - Firmware versions
- Hub PowerShell module
- Hub cmdlets • Part 1
- Hub cmdlets • Part 2
- Hub cmdlets • Part 3
- Hub cmdlets • Part 4
- Managing certificates on the Hub
- Logging and reset
  - Hub logging
  - Factory reset
ThinPrint Hub Remote Management
- Cloud management
  - Managing Hubs in the cloud
  - Connecting printers to the cloud
- On-premises remote management (no support)
FAQs
Troubleshooting
- Printing issues
  - "Error While Opening Virtual Channel" When Printing
- Mapping issues
- Encryption and certificate issues
  - Troubleshooting – Encryption & Certificates
- Fonts and formatting issues
  - Solving font problems
  - Issues with Zebra and SATO Label Printer
- Management Services issues
  - Troubleshooting of Management Services
- ThinPrint Client issues
  - Troubleshooting of ThinPrint Client Mac
  - Troubleshooting of HP and Xerox printers
- ThinPrint Hub issues
  - ThinPrint Hub troubleshooting

Downloading and installing a firmware update

Downloading an update

Installing a firmware update

Downloading an update

ThinPrint Hub’s firmware updates can be found on the ThinPrint Clients & Tools downloads page under the heading Hub Firmware:

Compare the firmware versions there with that listed in the web console of the respective Hub.

Comparing the ThinPrint Hub version information

Note: As of firmware version 1.8, Hubs or Release Stations are automatically connected to the NoTouch Center when they can reach it. These newly registered Hubs are added to the Unassigned group, which does not yet overwrite their previous settings. See also Assigning Hubs or Release Stations.

Alternatively you can use:

the Download firmware option in the web console

Download firmware option in the ThinPrint Hub's web console

the PowerShell cmdlet Update-TPHubFirmware
to download the current firmware version from:
- https://tphubupdate.thinprint.com/1

Installing a firmware update

A downloaded firmware update can be imported to the Hub – either

manually in the web console
or
using a PowerShell cmdlet

Note! Carry out a precautionary backup beforehand; see Backup and Restore or Export-TPHubBackup.
Note! After the update, the Hub automatically reboots the system. This could cause it to obtain a new IP address from the DHCP server. If the Hub is set to DHCP, download the Hub Finder before updating.

An overview of the firmware versions released so far can be found here.