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License management

Administrator permissions

ThinPrint License Server

License usage

ThinPrint users

Table of user accounts

Filter functions

More functions

Saving account information in a report


The Licenses tab in the TPDU console displays both locally installed license keys, as well as those that are installed on the ThinPrint license server – provided the license server address is specified in one of the installed ThinPrint components. The Licenses tab only appears if a license server is specified locally, or if a license key is installed.

The page is divided into two sections:

  • ThinPrint License Server
  • License usage
  • with the submenu ThinPrint Users
    (which you call up with the Show Users button)


Administrator permissions

If the TPDU was not started with local administrator rights, then you have the option to add them here.

  • Click on Run with Elevated Privileges to proceed with admin rights (arrow).

ThinPrint Diagnostic Utility (TPDU): Administrator permissions

selecting Run with Elevated Privileges to proceed with admin rights


ThinPrint License Server

A table displays all the license keys installed on the local computer plus, from ThinPrint version 10.0, those installed on the ThinPrint license server1, that have their address specified in one of the locally installed ThinPrint components. The license keys are sorted here according to product and by the location of the installation, e. g. Personal Printing (on Localhost).

You can also see whether the license server is accessible and when the last syn­chronization between the ThinPrint component and the license server took place. You can use the Sync with License Server Now button to start the synchronization immediately.

Information about the license server and the table of license keys:

ThinPrint Diagnostic Utility (TPDU): ThinPrint License Server

Menu / Table column / ButtonDescription
(License Server address:TCP port)

 ThinPrint license server address, as it is specified (tp-lics-05 in the screenshot) in the ThinPrint component (e. g. ThinPrint Engine)
 TCP port through which the ThinPrint component connects to the license server (4005 in the screenshot)

Statusinformation regarding whether a license server has been specified and if it’s accessible
Last synchronizationdate and time of the last synchronization, providing one has already occurred (otherwise unknown is displayed)
Sync with License Server Now

 start synchronization between the ThinPrint component and the license server

 synchronization progress bar below right

Sync with ThinPrint Engines Now

 start synchronization of the license server with all ThinPrint Engines (those that are already connected with the license server)
 the license server pushes the license information for this
 synchronization progress bar below right

License Keylicense key (information from the ThinPrint license manager)
Registration Keyregistration key (information from the ThinPrint license manager)
Activation Keyactivation key (information from the ThinPrint license manager)
Validlicense key valid or invalid (information from the ThinPrint license manager)
Valid Untilperiod of validity of the license key, if it has an expiry date (information from the ThinPrint license manager)
File→ Re-scan or F5information is rescanned

You can find further information on this in the documentation for the License Server.

 

License usage

All available user licenses for printing with a ThinPrint Engine, with their license types, are shown here.

Overview of all currently free ThinPrint user licenses (here: 10–3 = 7):

ThinPrint Diagnostic Utility (TPDU): License usage

  • With a click on the Show Users button, you can obtain a detailed overview of all user licenses (see below).

You can find further information on this in the documentation for the License Server.

Menu/Table column/ButtonDescription
Overall licensesthe number of available licenses for printing with a ThinPrint Engine
Blocked licenses

 the number of currently blocked licenses
 after allocation/activation of a user license, it is automatically blocked for 28 days. During this period, it cannot be allocated to another user.

License typethe type of ThinPrint license key installed on the license server
Show Usersbutton for opening the account overview
File→ Re-scan or F5information is rescanned


ThinPrint users

Using the Show Users option, you obtain an overview of all available user accounts on the license server. You can also partly edit them directly in the TPDU.

Note! To display the users from the license server, you need to be using a domain account that allows you to configure the license server. Generally, this is not the domain administrator, but a normal domain user who is member of the local ThinPrint Configuration Admins group on the license server.

Normal domain user as a member of the local ThinPrint Configu­ration Admins group on the license server:

ThinPrint Configu­ration Admins group on the ThinPrint license server

  • You can click on the column header to sort the rows in the table.

User information obtained from the license server:

ThinPrint Diagnostic Utility (TPDU): User information obtained from the ThinPrint license server


Table of user accounts

Menu/Context menuDescription
Display Namedisplay name of the user account in the Active Directory
User Accountuser account in the Active Directory
User SIDSID (Security Identifier) of the user account in the Active Directory
ThinPrintenabled for printing with ThinPrint
MobilePrintenabled for printing with Mobile Print
Date Enableddate the user account was enabled
Date of License Releaseend of the 28 day period following the activation of the account
Status: License used (can be remo­ved)

 user has been enabled for ThinPrint or Mobile Print for more than 28 days
 license is counted

Status: License used (bound)

 user has been enabled for ThinPrint or Mobile Print for less than 28 days
 user cannot be removed in TPDU currently
 license is counted

Status: No license assigned

 user is disabled (denied) for ThinPrint or Mobile Print

 user can be freely reactivated or removed

 license is not counted

Status: License blocked

 user is disabled or was removed within 28 days after activation
 user can be reactivated, but cannot be removed
 license is counted

Enable Selected User for ThinPrint

 (re)activate user account
 only possible for Disabled Users 

Disable Selected User for ThinPrint

 disable user account (28 day old licenses become free again)
 only possible for Enabled Users 

Recover Selected User

 restore a removed user account
 possible, regardless of whether a license (within the 28 day period following initial activation) is still blocked
 the user account is then listed with Disabled Users and can thereaf­ter be reactivated
 see Recover all Removed Users (below)

Remove Selected User

 remove a user
 possible for accounts enabled for a minimum of 28 days and for Disabled Users

User information displayed anonymously:

ThinPrint Diagnostic Utility (TPDU): User information displayed anonymously

Context menu: user accounts enabled, disabled, recovered or removed: 

ThinPrint Diagnostic Utility (TPDU): Context menu


Filter functions

MenuDescription
Enabled usersfilter for enabled user accounts
Disabled usersfilter for disabled user accounts
Removed usersfilter for removed user accounts
Search for user account or SID

 search for user accounts using their SAM account name or their SID
 regular expressions can be used

Filtering user accounts:

ThinPrint Diagnostic Utility (TPDU): Filtering user accounts

Finding a user account: 

ThinPrint Diagnostic Utility (TPDU): Finding a user account


More functions

Menu/ButtonDescription
Show user namesuser names from Active Directory accounts are displayed
Anonymous users namesinstead of user names from Active Directory accounts, anonymized names are displayed
Recover all Removed Users

 recover all removed user accounts
 possible, regardless of whether a license (within the 28 day period following initial activation) is still blocked
 user accounts are then listed with Disabled Users and can thereafter be reactivated
 see Recover Selected User  (above)

File Refresh or F5information is rescanned
File Export User ListSave account information in a report 


Saving account information in a report

For reporting purposes, you can export the list of users (in the .mht or .csv formats). This is particularly useful for service providers.

  • For this purpose, select File Export User List.

Exporting the user list:

ThinPrint Diagnostic Utility (TPDU): Exporting the user list

You can then select from the following options:

Menu/ButtonDescription
Complete user listwrite all user accounts into the report
Filtered usersonly write filtered user accounts into the report
Show user nameswrite user names from the Active Directory into the report
Anonymous user nameswrite anonymized names into the report
Choose Logoplace a specific company logo in the report
Save Assave in .mht or .csv format

Selecting export options:

ThinPrint Diagnostic Utility (TPDU): Selecting report export options

Saving report:

ThinPrint Diagnostic Utility (TPDU): Saving a report

See also Creating TPDU report and Collecting support information.

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