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Further functions

Licensing

License list

Adding licenses

Downloading the list of Hubs

Migrating a NoTouch Center

Exporting a backup/migration file

Importing the backup/migration file

Updating the NoTouch Center firmware

Hub troubleshooting


Note: Support is no longer provided for this product. Please use Cloud Management as an alternative.

Licensing

  • Select Manage Licenses.

On-premises remote ThinPrint Hub management using the NoTouch Center: Licenses


License list

The license list of the NoTouch Center appears. The following license is relevant for Hub management:

On-premises remote ThinPrint Hub management using the NoTouch Center: number of Hubs to manage

Management Client = number of Hubs to manage

The following license information is displayed:

Installedtotal number of licenses available
Usedlicenses used by Hubs
Availablelicenses still available
TypeAssignable = license can be assigned to or revoked from individual devices
Pool = license is assigned automatically
Codesdisplay of the installed license file(s) or of DEMO for a test installation


Adding licenses

  • To purchase NoTouch Center licenses, please contact your ThinPrint reseller. There you can order ThinPrint Hub Enterprise Services device licenses.
  • You will receive a purchase confirmation e-mail containing a Transfer Code to order a license file from ThinPrint. To do this, fill out the Redeem form on the ThinPrint website and enter both the Transfer Code and the IP address of your NoTouch Center (which binds the licenses to the computer with this IP address).
  • Stratodesk will then e-mail you the .jar license file. Drag this file into the Drop Files Here field (see above).
  • This increases the number of available licenses at Management Client.

On-premises remote ThinPrint Hub management using the NoTouch Center: number of available licenses

For more information on licensing, see the article Licensing of the Stratodesk knowledge base.

Tip: To release licenses, move unused Hubs to the Unassigned group.


Downloading the list of Hubs

  • To obtain a list of managed Hubs in .csv and .xml format, select Resources Client List.

On-premises remote ThinPrint Hub management using the NoTouch Center: Downloading the list of Hubs


Migrating a NoTouch Center

If you want to move the NoTouch Center to another server, proceed as follows:

  1. Install a new NoTouch Center.
  2. Create a backup/migration file from the old NoTouch Center (see below).
  3. Import the backup/migration file into the new NoTouch Center (see below).


Exporting a backup/migration file

  • Select Resources Backup/Migration Export to create the backup/migration file on the old NoTouch Center (file format: .zip).

On-premises remote ThinPrint Hub management using the NoTouch Center: Exporting a backup/migration file


Importing the backup/migration file

  • To import the backup/migration file, select the menu item Virtual Appliance (Container) Administration on the login page of the new NoTouch Center.

On-premises remote ThinPrint Hub management using the NoTouch Center: selecting the menu item Virtual Appliance (Container) Administration

  • The Stratodesk Virtual Appliance console appears. Select Backup from the title bar.

On-premises remote ThinPrint Hub management using the NoTouch Center: selecting Backup

  • Select Restore prior backup or migration export.

On-premises remote ThinPrint Hub management using the NoTouch Center: selecting Restore prior backup

  • Click Choose or drop a file from your computer and select or drag the backup/migration file to this field.
  • Click the Send File button to confirm.

On-premises remote ThinPrint Hub management using the NoTouch Center: uploading restore file


Updating the NoTouch Center firmware

  • To update the Stratodesk firmware of the NoTouch Center, select the menu item Virtual Appliance (Container) Administration on the login page.

On-premises remote ThinPrint Hub management using the NoTouch Center: selecting the menu item Virtual Appliance (Container) Administration

The Stratodesk Virtual Appliance console appears.

  • In the navigation pane, click Updates (left arrow), and then click Upload/update .deb package (right arrow).

On-premises remote ThinPrint Hub management using the NoTouch Center: selecting Upload/update .deb package

  • Click Choose or drop a file from your computer and select or drag the firmware update file to this field.
  • Click the Upload All button to confirm.

On-premises remote ThinPrint Hub management using the NoTouch Center: package upload

You will then find the (new) version number of the firmware update at NoTouch Center→ Current Center version

On-premises remote ThinPrint Hub management using the NoTouch Center: current NoTouch Center version

  • Click NoTouch Center in the title bar to return to the NoTouch Center console.


Hub troubleshooting

See the Troubleshooting section for the ThinPrint Hub.

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